Visit RayForm Support Center to access user manuals, instructional videos, software and firmware downloads, and expert guidance on maximizing your RayForm 3D printer’s performance for efficient and successful printing. Whether you’re maintaining existing workflows, upgrading equipment settings, or have product usage questions—we’re here to help.
RayForm is committed to providing comprehensive support from equipment deployment to continuous production. We offer more than just equipment; we provide the ability to enable that equipment to continuously create value.
1-Year Standard Warranty

The entire machine (including core components such as the light source engine, mainboard, and motors) enjoys a 12-month free warranty service. Consumables (e.g., release films, LCD screens) are excluded.

  • Replacement only, no repair (for key modules)
  • Backup machine service (for contracted customers)
Engineer On-Site Installation & Training

For professional-grade equipment, we dispatch certified application engineers to provide one-stop service from unboxing and installation to process training.

  • Equipment calibration and debugging
  • Hands-on training for technicians
Lifelong Remote Guidance

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean diam dolor, accumsan sed rutrum vel, dapibus et leo.

  • Response within 2 hours
  • Printing failure case analysis
OTA Online Upgrades

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean diam dolor, accumsan sed rutrum vel, dapibus et leo.

  • Continuous firmware function optimization
  • Automatic synchronization of new resin parameters
Still have questions?

We are ready to assist you at any time.

After-sales technical hotline

+86-755-27615363
Monday to Friday, 9:00 AM – 6:00 PM

Send email support ticket

support@rayformtech.com

Company Headquarters

Building 3 Westside, Guole Science Technology Park, No.1 Lirong Road, Dalang Street, Longhua District, Shenzhen, 518100, CH